Mobile Banking Safety

As with all technology, mobile banking is subject to certain risks that you need to be aware of and plan for. Following these tips will help you have a safer, more secure mobile banking experience.

  1. Invest in an antivirus application for your mobile device to help protect you when downloading apps or mobile content.
  2. Never provide personal identification or banking information over your mobile device unless you initiate the contact and you know that you are dealing directly with your bank.
  3. Never share your password, account number, PIN or answers to secret questions. Do not save this information anywhere on your phone.
  4. Never set the app, web or client-text service to automatically log you in to your bank account. If your phone is lost or stolen, someone will have free access to your money.
  5. Set the phone to require a password to power on the handset or awake it from sleep mode.
  6. Remember, your bank would never contact or text message you asking for personal or banking information. Assume any unsolicited text request is fraudulent. Giving this information places your finances and privacy at risk.
  7. Immediately tell your mobile operator and your bank if you lose your phone.

For additional information about protecting your cell phone, read our Smartphone Security tips.

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